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Terms and Services

Last Updated: December 15, 2024

 

1. Acceptance of Terms

By accessing and using the PMC Lead Generation website ("PMC," "we," "us," or "our"), you accept and agree to be bound by these Terms and Conditions. If you do not agree to these terms, please do not use our services.

2. Description of Services

PMC operates as a lead generation and vendor matching service connecting property managers with licensed junk removal professionals in Metro Vancouver. We coordinate cleanout services but do not directly provide junk removal services ourselves.

3. User Responsibilities

Property Managers:

  • Provide accurate information when submitting cleanout requests
  • Respond to vendor quotes in a timely manner
  • Communicate directly with matched vendors regarding services
  • Verify vendor credentials independently if desired

Junk Removal Vendors:

  • Maintain valid licenses and insurance as required by law
  • Provide accurate quotes and service commitments
  • Communicate professionally with property managers
  • Complete jobs as agreed upon with clients

4. No Guarantee of Service

While we pre-screen vendors in our network, PMC does not guarantee:

  • Vendor availability for any specific job
  • That vendors will accept every job opportunity
  • Specific response times from vendors
  • The quality of work performed by vendors
  • Pricing or quote acceptance

5. Vendor Relationships

PMC acts solely as a matching service. All service agreements, payments, and obligations are between the property manager and the junk removal vendor directly. PMC is not a party to these agreements and assumes no responsibility for disputes, damages, or issues arising from services rendered.

6. Limitation of Liability

To the fullest extent permitted by law:

  • PMC is not liable for any damages, losses, or injuries resulting from services provided by vendors in our network
  • PMC is not responsible for vendor performance, conduct, or quality of work
  • PMC's total liability shall not exceed $100 CAD
  • PMC is not liable for any indirect, incidental, or consequential damages

7. Intellectual Property

All content on the PMC website, including text, graphics, logos, and software, is the property of PMC Lead Generation and protected by Canadian copyright law. Unauthorized use is prohibited.

8. User Conduct

Users agree not to:

  • Provide false or misleading information
  • Use our service for any illegal purpose
  • Attempt to circumvent our platform to avoid fees
  • Harass, abuse, or harm other users or vendors
  • Scrape or collect data from our website without permission

9. Termination

PMC reserves the right to suspend or terminate access to our services at any time, with or without cause, including for violation of these Terms and Conditions.

10. Indemnification

You agree to indemnify and hold harmless PMC Lead Generation, its owners, employees, and affiliates from any claims, damages, losses, or expenses arising from your use of our services or violation of these terms.

11. Modifications to Terms

PMC reserves the right to modify these Terms and Conditions at any time. Continued use of our services after changes constitutes acceptance of the modified terms.

12. Governing Law

These Terms and Conditions are governed by the laws of British Columbia, Canada. Any disputes shall be resolved in the courts of British Columbia.

13. Contact Information

For questions about these Terms and Conditions, contact us at:

PMC Lead Generation
Email: hello@pmcleads.com
Location: Vancouver, BC, Canada

14. Severability

If any provision of these Terms and Conditions is found to be unenforceable, the remaining provisions shall remain in full effect.

15. Entire Agreement

These Terms and Conditions constitute the entire agreement between you and PMC regarding use of our services.

By using PMC Lead Generation services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.