Privacy Policy
Last Updated: December 15, 2024
1. Introduction
PMC Lead Generation ("PMC," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services.
2. Information We Collect
Personal Information You Provide:
- Property Managers: Name, email address, phone number, company name, property addresses, cleanout details
- Junk Removal Vendors: Business name, contact information, license numbers, insurance details, service areas
Automatically Collected Information:
- IP address
- Browser type and version
- Device information
- Pages visited and time spent on site
- Referring website addresses
- Cookies and similar tracking technologies
3. How We Use Your Information
We use collected information to:
- Match property managers with appropriate junk removal vendors
- Facilitate communication between parties
- Process and respond to inquiries
- Send service updates and confirmations
- Improve our website and services
- Comply with legal obligations
- Prevent fraud and maintain security
4. Information Sharing and Disclosure
We Share Information With:
Matched Vendors: When you submit a cleanout request, we share your contact information and job details with 2-3 vendors in our network so they can provide quotes.
Service Providers: We may share information with third-party service providers who assist with website hosting, email delivery, analytics, and payment processing.
Legal Requirements: We may disclose information when required by law, court order, or government request.
We Do NOT:
- Sell your personal information to third parties
- Share your information with unrelated companies for marketing purposes
- Rent or lease your contact information
5. Data Retention
We retain your personal information for as long as necessary to provide our services and comply with legal obligations. You may request deletion of your information at any time by contacting us at hello@pmcleads.com.
6. Cookies and Tracking Technologies
Our website uses cookies to:
- Remember your preferences
- Understand how you use our site
- Improve user experience
- Analyze website traffic
You can control cookies through your browser settings. Disabling cookies may limit your ability to use certain features of our website.
7. Your Privacy Rights
Depending on your location, you may have the right to:
- Access your personal information
- Correct inaccurate information
- Request deletion of your information
- Opt-out of marketing communications
- Object to processing of your information
- Data portability
To exercise these rights, contact us at hello@pmcleads.com.
8. Security
We implement reasonable security measures to protect your information from unauthorized access, disclosure, alteration, or destruction. However, no internet transmission is completely secure, and we cannot guarantee absolute security.
9. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.
10. Children's Privacy
Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children.
11. International Users
Our services are based in Canada. If you access our website from outside Canada, your information may be transferred to and processed in Canada, which may have different data protection laws than your country.
12. Marketing Communications
With your consent, we may send you:
- Service updates
- Promotional offers
- Industry news and tips
You can opt-out of marketing emails at any time by clicking the "unsubscribe" link in any email or contacting us directly.
13. Changes to This Privacy Policy
We may update this Privacy Policy periodically. We will notify you of significant changes by posting the new policy on our website with an updated "Last Updated" date. Continued use of our services constitutes acceptance of the updated policy.
14. Contact Us
If you have questions or concerns about this Privacy Policy or our data practices, contact us at:
PMC Lead Generation
Email: hello@pmcleads.com
Location: Vancouver, BC, Canada
15. Compliance
This Privacy Policy complies with applicable Canadian privacy laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA) and British Columbia's Personal Information Protection Act (PIPA).
By using PMC Lead Generation services, you acknowledge that you have read and understood this Privacy Policy.